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Recall Woes Push Along GM's Cultural Reinvention
General Motors has announced a big hit to first-quarter earnings, largely due to costs for recalls. Profits dropped nearly 90 percent from last year, with the company making a razor-thin profit of $100 million, GM said Thursday.
Meanwhile, GM has yet to explain why it took 10 years to issue one of the recalls for a defective ignition switch. Some critics believe the automaker's dysfunctional culture is to blame.
But the recall crisis could speed up a culture shift that's already underway.
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